Terms & Conditions

You are only charged once per day when MyOrderDesk is used.
We do not charge transaction or monthly fees for any of our MyOrderDesk Packages.

Usage Fees

A usage fee is associated with actually placing an order or sending a file:

1. Sending an Order, cart or File. Clicking the "Send" or "Place Order" buttons on an order form or cart, whether or not any data has been filled in or any files have been attached, or
2. Viewing the Order Details. Accessing the "Job Details" page by your prospects, customers, you or your staff, or
3. Storing Files. Storage of job files sent to your MyOrderDesk site by your prospects, customers, you or your staff.

Storing Job Data?

That's free. Storing Job Data is free and encouraged. It can be used to view order history, generate reports or place reorders.

What is Prepaid Usage?

• 35 Days. You prepay 35 days of MyOrderDesk "usage". Actual usage is then deducted from this 35 day balance as incurred.
• Replenished Automatically. The pre-payment is charged when the site is first set up and automatically replenished as needed.
• Non-Refundable. The Prepaid usage balance is non-refundable.

What's a Signup Fee?

• One-Time Fee. The Signup Fee is the initial, one-time cost of the base package plus any add-ons. It is charged when the system is set up.
• Credited Toward Upgrades. The Signup fee is credited toward any future upgrades so you only pay the difference between what you have and what you want.
• Non-Refundable. The Signup fee is non-refundable.

Cancellation

We would hate to lose you as a customer, but realize that sometimes situations change. Businesses are sold, needs change, that sort of thing. So if you need to cancel the MyOrderDesk service, here's how to do it.

1. Remove Your Credit Card. Use the My Card/Update Card page in the Billing area and click the Remove Card button. That way, no further charges to your card will take place.
2. Use Up Your Prepaid Use. As covered in the billing terms above, we can't refund any unused Prepaid Use. Instead, you can use the system as much as you want until your Prepaid Use falls to $0.
3. No Cancellation Fees. There are no cancellation fees. Just follow the info above.

Complete Terms

To see our complete terms, conditions of use, and privacy policy click here.