"I just have to tell you how pleased I am with the file transfer process. Being able to select multiple files with basically one step is wonderful since many of our print jobs require attaching more than 20 files. Thanks again for this service."
MyOrderDesk™ is an award winning online orderflow system.
It is delivered as an on-demand service, so there is no hardware to procure, no large, up-front license fee, and no monthly fees.
It is used to reduce production problems and increases profits. At it's core, it is an order entry, file transfer, ftp server, and job status system that automatically keeps all parties notified.
It also can work with back-end costing systems and makes it easy to provide customers with online proofing and re-order capabilities.
The system is often used within an existing website. However, for those in need of a site, MyOrderDesk can easily function as a complete, turnkey website private branded for your shop.
The MyOrderDesk bundle includes ezMerge and DocMart (limited to one order form template each). The basic MyOrderDesk workflow process is illustrated below:
Visit website
Your customer visits your website.
Initiate Order
They enter order information, place re-orders, or attach files
to the order.
Automatic Notification
Both you and your customer receive automatic e-mail notices of activity.
You are never in the dark and neither is your customer. A third party purchasing agent can also be automatically notified and allowed to approve the order if needed!
Retrieve Job Files
Your e-mail notice contains all the job ticket details. If there are any attached files, a link in the e-mail makes it easy to download them to your desktop. Automatic FTP forwarding is also available for those with an in-shop ftp server.
The 4-Part MyOrderDesk Technology
Personalized Website: When you sign up for MyOrderDesk, you get a website (or if
you'd rather, an extension of your existing website) within 9 minutes.
That website acts as the hub for all transactions with your customers,
including order entry, file transfer, reporting, etc. Website Options...
PDF2U Private Labeled PDF Print Driver: With this innovative (it even won its own award!) print-to-web feature, your clients
simply
click "Print" from virtually any application, chooses YOUR NAME
from the printer list (so it's easy
for your customers to remember), and it automatically creates a
ready-to-print file, compresses it, and sends it to your website where they enter job-specific
information. This is the ultimate in ease-of-use for both you and your
client because you get ready-to-print PDF files and your customer just
has to click "Print" from their application. They don't even need to remember
your web address - MyOrderDesk handles it all!
SimpleSend and/or LAUNCH!: You may choose from two file transfer methods (or use both!). SimpleSend uses the customer's web browser to attach files while LAUNCH! uses ftp.
Customer's can download the LAUNCH! software directly from the site. There is no extra charge to either you or your customers.
Once installed, the LAUNCH! software not only transfer the files to you, it automatically compresses them as well for faster delivery.
ezMerge™ Creates Production File by Automatically Merging Data & Artwork: With this time saving feature, your clients
can quickly enter (or autofill) their data on
your web order form, click a button and see an immediate proof. After it's approved, you simply
download the high resolution production file. You don't need to re-enter their data in your desktop publishing application.
It's already been done by ezMerge! - MyOrderDesk handles it all!
